The KPI Book by Jeff Smith

Often referred to as "The Industry Bible", this book is like a dictionary of terms for the Key Performance Indicators within the Motor Industry including Sales, Service Parts, Bodyshop and even General Management.

"When you only have time for answers, this is the perfect management tool".

Le Manuel Des KPI by Jeff Smith

This is the French edition of The KPI Book. Jeff's work has been translated in French by Daniel Mercier, who himself has had many years experience in the Motor Industry.

How To Make More Profit With Your Service Department by Jeff Smith

The KPI book is a book of definitions, whereas this book is packed with best practice ideas and solutions for improving profitability in the Service Department.

Aimed at improving operational efficiencies, this book tells you everything you need to know, in the order that you need to know it - from basic explanations to tracking performance through management accounts.

Management Accounts Made Easy
written by Jeff Smith

The ultimate guide to understanding the financial information of the Motor Industry

Here you'll find the magic "5-step strategy" that unlocks the power to read and interpret Management Accounts quicker and easier than you ever thought possible. It's written specifically for the Managers of the Motor Industry who want to know how to read their Management Accounts and Composite with ease.

How To Make More Profit With Your Bodyshop by Jeff Smith

This book has 5 major parts: The Service Department Versus the Bodyshop, understanding operational efficiencies, how to improve Bodyshop profitability, the Estimator's tool kit and how to use it to sell more hours and make more profit and tracking profit improvement through your management accounts.